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Contact Us

Misty City Software:
We have moved! Please note our new address:

Misty City Software
19916 Old Owen Road
PMB 247
Monroe, WA 98272

Sales:

Toll-Free Number: 1 800-795-0049
Mon. through Fri., 7:00 AM - 4:00 PM
sales@mistycity.com


Fax Number: (360) 805-9740

Technical Support:

Hours: Mon. through Fri. 9:00 AM - 5:00 PM Pacific

Misty City provides free online technical support to all Grade Machine® and Grade View® licensees via our FREE Support website (http://support.mistycity.com). The website is available 24 hrs. a day, 7 days a week, and is loaded with information on Grade Machine. You can "Browse" categories and get content on Error Message, How-To, In-Depth, Q&A, and Troubleshooting, or you can use the "Search" box to type in a key word or 2 on the issue you're having; however, you must look up the answers to your questions. If you'd rather phone, email, or fax a support analyst, the single-user Advantage Support membership fee is $30/year, which includes free updates and major upgrades, as well as phone/email/fax support and Hot Items emails to keep the customer updated on Grade Machine news. To order Advantage Support contact Cory at 1-800-795-0049, x228. Advantage Support renewals are optional at the end of each contract year.

Website:
Questions or comments about this website can be emailed to webmaster@mistycity.com.

 
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